Cloudflare Global Network Outage – November 18, 2025: ODN Failover Activated, Performance Impact on ConfigBee Edge Delivery

Incident Report for ConfigBee

Resolved

This incident has been resolved.
Posted Nov 19, 2025 - 06:09 UTC

Update

Cloudflare has confirmed that all services have returned to normal. ConfigBee systems are also operating normally at this time, and we continue to monitor stability closely.

⏱ Incident Duration
- Started: 11:30 AM UTC
- Ended: 5:00 PM UTC

🟡 Impact on ConfigBee during the Incident
- Our website and blog were unstable during the Cloudflare outage and experienced intermittent downtime.
- ODN services experienced performance degradation, including increased latency due to global edge cache failures — but there were no actual errors and no downtime.
- Configuration updates were delayed slightly

All mission-critical platform services (SDK reads, feature flags, dynamic configurations) remained fully operational.

🟢 Current Status
All ConfigBee systems are functioning normally.

Cloudflare services have stabilized, and we are continuing to monitor both networks to ensure full recovery.
Posted Nov 18, 2025 - 18:06 UTC

Monitoring

Cloudflare is currently experiencing a global network service degradation, causing intermittent errors and elevated latencies across multiple regions.

How ConfigBee is affected
- ConfigBee has observed increased latency due to widespread Cloudflare edge cache failures. However, there has been no downtime for any mission-critical services.

Thanks to our multi-cloud, hyper-available architecture powered by our proprietary ODN, all traffic automatically failed over to AWS within seconds. This ensured uninterrupted delivery of feature flags and dynamic configurations.

Current Status
- Automatic multi-cloud failover is functioning as designed
- No customer action is required
- Expect slightly elevated latency until Cloudflare fully restores services
- All non-essential services remain unaffected

We continue to monitor the situation closely

We will share further updates as Cloudflare progresses with remediation.
Posted Nov 18, 2025 - 11:30 UTC
This incident affected: ODN Services (Essential ODN service - Feature Flags & Configuration Delivery, Contextual Targeting & Real-time Streaming Service).